Owner Resources · Choosing a Manager
How to Choose a Las Vegas Property Manager: Questions to Ask
By Matthew Gambill, Broker-Owner · Last updated
Start by confirming the firm holds a Nevada real estate license and a property management permit. You can check both on the Real Estate Division's License Lookup. Then read the management agreement before you sign, and ask where your rent and your tenant's deposit are held and how repairs get approved. It also helps to know how you'll see statements and how you can leave if the arrangement isn't working.
Sources: NRS 645.230(1)(b); NRS 645.6056(2); NRS 645.310; Nevada Real Estate Division License Lookup.
How Do You Check a Nevada Property Manager's License?
In Nevada, acting as a property manager requires a real estate license and a property management permit (NRS 645.230(1)(b)). Licensees earn the permit through property management coursework and renew it with their license (NRS 645.6052(2) to (4)). If a brokerage's broker doesn't hold a permit, the office must appoint a designated property manager who does (NRS 645.6055(1) and (2)).
You can check this yourself. The Real Estate Division's License Lookup needs no login. Search for the firm's broker and the person who will manage your home, and confirm the license and permit are active.
What Should the Management Agreement Say?
Nevada requires a written, signed agreement before a broker manages your home (NRS 645.6056(1)). It must include (NRS 645.6056(2)):
The term, and how and when it renews
How tenant deposits are kept and handled
The broker's compensation
How far the broker may act as your agent
When either side may cancel, with or without cause
Any asset management services
Ask for a copy before you sign and read the renewal and cancellation terms closely. They decide how easily you can leave later.
Where Will Your Rent and Your Tenant's Deposit Be Held?
Ask the broker to confirm, in plain terms, that client money and deposits go into a trust account. Nevada requires a broker to deposit money that belongs to others in a separate trust account at a bank or credit union in Nevada and keep it apart from the broker's own money. The broker must balance the account at least monthly and keep records the Real Estate Division can review and audit (NRS 645.310(3) to (5)).
What Duties Will the Manager Owe You?
A permitted manager must use reasonable skill and care and disclose material facts about the property. They must also advise you to get expert advice on matters beyond their expertise, and account for your money and property as soon as practicable (NRS 645.6057). The manager has to give you the Division's form describing the duties they owe you (NRS 645.193; NRS 645.6057(3)). Ask when you'll receive it.
How Are Repairs Approved and Handled?
Repairs are worth asking about early. Nevada requires the home to stay habitable throughout the tenancy (NRS 118A.290(1)), so some repairs can't wait for a long approval chain. Ask:
At what point the manager checks with you before approving a repair
How emergencies are handled after hours
Whether vendors are licensed and insured
How invoices and photos show up in your statements
How Are Residents Screened, and Is It Fair?
Ask to see the written screening criteria. Nevada prohibits refusing to rent, setting different terms, or advertising a preference because of protected characteristics, including familial status and disability (NRS 118.100). A good answer is written criteria applied the same way to every applicant.
How Will You Know What's Happening With Your Home?
Ask how often you'll get statements and whether there's an owner portal. Find out who your main contact is and how quickly the firm replies. On the resident side, ask how rent is paid and repairs are requested, and whether residents pay portal fees.
What Happens if You Want to Leave?
Ask what notice the agreement requires and how deposits and records transfer to a new manager. Our guide to switching property managers in Las Vegas walks through a handoff with a tenant in place.
What Should You Ask on the First Call?
Bring this list:
Is your license and property management permit active on the NVRED License Lookup?
May I see the management agreement before I sign?
What are the term, renewal and cancellation terms?
Which trust account holds my rent and my tenant's deposit?
When will I receive the Division's duties-owed form?
When do you check with me before a repair?
May I see your written screening criteria?
How often will I get statements, and how fast do you reply?
How Does TPMF Answer These Questions?
The Property Management Firm is a broker-owned, Nevada-licensed brokerage, and you're welcome to check our brokers on the License Lookup before we talk. We primarily manage long-term residential rentals in Las Vegas, North Las Vegas and Henderson. We check with you before larger repairs and before renewal terms are set. You see statements in the AppFolio Owner Portal, and residents pay no portal fees. We reply within one business day.
You can read how we manage homes for owners or meet the brokers first. When you're ready, request a Free Rental Analysis and bring your questions.
Frequently Asked Questions
How Do I Check a Property Manager's License in Nevada?
Use the Nevada Real Estate Division's License Lookup, which needs no login. Confirm the broker's license and the manager's property management permit are active. (NRS 645.230)
Does a Nevada Property Manager Need a Special Permit?
Yes. Acting as a property manager requires a real estate license and a property management permit from the Real Estate Division. (NRS 645.230; NRS 645.6052)
What Must a Nevada Property Management Agreement Include?
The term and renewal terms, how tenant deposits are handled, the broker's compensation, how far the broker acts as your agent, the cancellation terms, and any asset management services. (NRS 645.6056)
Where Should My Rent and My Tenant's Deposit Be Held?
In a separate trust account at a Nevada bank or credit union, never mixed with the broker's own money. (NRS 645.310)
What Duties Does a Property Manager Owe Me?
Reasonable skill and care, disclosure of material facts about the property, and an accounting of your money and property as soon as practicable. You should also receive the Division's duties-owed form. (NRS 645.6057; NRS 645.193)
What Should I Ask About Tenant Screening?
Ask to see the written criteria and confirm they are applied the same way to every applicant, consistent with Nevada fair housing law. (NRS 118.100)
Can I Leave a Property Manager if It Isn't Working?
Your agreement's cancellation terms decide when and how. Nevada requires every agreement to state them. (NRS 645.6056)
Related Reading
About the Author
Matthew Gambill is a Broker-Owner of The Property Management Firm, a Nevada-licensed brokerage that primarily manages long-term residential rentals in Las Vegas, North Las Vegas and Henderson. Meet the brokers.
This is general information, not legal advice. Your lease, your management agreement and current Nevada law control.
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